Privacy Policy
At DOOG, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains what personal information we collect, why we collect it, and how it is used.
Collecting Personal Information
When you visit our website, we may collect certain information about:
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Your device and browser
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Your interaction with our site
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Information necessary to process your purchases
We may also collect additional information if you contact us for customer support. Any information about an identifiable individual, including the types listed above, is referred to as “Personal Information”.
SMS Marketing and Communications
We value your privacy and the information you provide in relation to our SMS marketing service. With your consent, we may use this information to:
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Send text notifications about your orders, including abandoned checkout reminders
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Send text marketing offers
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Send transactional messages, including requests for reviews
Your opt-in data and consent for text messaging will not be shared with third parties, except for our messaging partners who are required to help operate our text messaging program.
Cookies
Our website uses cookies to track items in your shopping cart, including abandoned checkouts. This information is used to determine when to send cart reminder messages via SMS.
Questions or Complaints
If you have any questions about this Privacy Policy, want more information about our privacy practices, or wish to make a complaint, you can contact us:
By email: info@doog.com.au
By post:
DOOG – Dog Owners Outdoor Gear Pty Ltd
13/1 Vuko Place, Warriewood NSW 2102
