Walkie Pouch

Processing Times

All orders are processed within 2–3 business days (Monday to Friday). Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Method

All orders are dispatched from Sydney, Australia.
All orders are shipped via Australia Post.

Shipping Times

Once your order has been shipped, delivery time will depend on your location. Standard delivery times are provided by the carrier and may vary, especially during peak periods or unforeseen delays.

Order Tracking

A shipping confirmation email with tracking details will be sent once your order has been dispatched. Please use the Australia Post App to track your order.

Shipping Delays

While we do our best to ensure timely delivery, we are not responsible for delays caused by:

• Australia Post or courier services

• Weather events, public holidays, or peak periods

Incorrect Address

Please ensure your shipping address is correct at checkout.
We are not responsible for orders delivered to an incorrect address provided by the customer.

If a parcel is returned to us due to an incorrect or incomplete address, reshipping costs will be the responsibility of the customer.